Returns & exchanges
- Returns and exchanges are accepted within 7–10 days of delivery.
- The item must be unused, unwashed, and in its original condition with tags and packaging intact.
Parcel opening video
Parcel opening video is required: please record a clear video while opening your parcel. For any return, exchange, or damaged / wrong / missing item claim, send the parcel opening video to us on WhatsApp at +91 7013659554. Claims may not be accepted without the parcel opening video.
How to request
How to request: message us on WhatsApp (+91 7013659554) with your order number, the reason, and photos/video of the item. Our team will guide you on the next steps.
Please note
For hygiene and safety reasons, certain items may not be returnable once used — our team will confirm on WhatsApp when you raise the request.